Privacy Policy

Last updated: 19th November 2025

Brew Portfolio Limited is committed to protecting your privacy. This policy outlines how we collect, store, and use your personal data in compliance with UK GDPR and the Data Protection Act 2018.

1. What Data We Collect

We may collect and process:

• Contact information (name, email, phone, billing/shipping address)
• Order details and payment confirmations (payment details handled securely by payment processors)
• Marketing preferences
• Website usage data (IP address, device, browsing behaviour via cookies)

We do not store full payment card details.

2. How We Use Your Data

We use your information to:

• Process and deliver orders
• Provide customer support
• Verify age for alcohol purchases
• Improve our website and products
• Send marketing (only with your explicit consent)

3. Legal Basis for Processing

We process your information based on:

• Contract – to fulfil your order
• Consent – for marketing and cookies
• Legitimate interests – to improve our services
• Legal obligation – keeping tax and financial records

4. Sharing Your Data

We only share your data with trusted providers essential to our business operations such as:

• Delivery partners
• Secure payment processors
• IT hosting and analytics providers

We never sell personal data to third parties.

5. Data Storage & Retention

We store data securely within the UK or approved GDPR-compliant regions (e.g. EU).

We retain consumer order and accounting data for up to 6 years as required by law.

6. Your Rights

You have the right to:

• Access your data
• Correct inaccurate information
• Withdraw consent for marketing
• Request deletion of your data (where legally permissible)
• Object to processing or request restriction

To exercise any rights, contact: info@chaosbrew.co

7. Cookies

We use cookies to enhance website functionality and analytics. Our Cookie Policy explains how to manage your preferences.

8. Age Verification

Data may be used to confirm you are 18+ when purchasing alcoholic goods.

9. Data Security

We apply appropriate technical and organisational measures to protect your information from loss, misuse, or unauthorised access.

10. Changes to this Policy

We may update this policy periodically. Please review it regularly for changes.

11. Complaints

If you have concerns, please contact us first.
You also have the right to complain to the Information Commissioner’s Office (ICO).